Audiology Services


Hearing Aid Tips for Daily Care

Preventative care is a key component for hearing aid longevity. The following are tips for good daily care:

  • Always use clean, dry hands when handling your hearing aid(s). Excess dirt and debris can clog the hearing aid, as well as transmit bacteria into the ears causing irritation or infection.
  • Avoid dropping or applying excess force to your aids.
  • Remove your hearing aids before using hairspray or cosmetics.
  • Avoid extreme temperatures. Excess heat can damage the internal electrical components of the aids.
  • Never immerse in water.
  • If you have pets or small children living with you, keep the batteries out of reach.
  • Clean your aids as instructed.
  • See your physician for regular wax removal.

Hearing Aid Battery Tips

  • Hearing aid batteries are POISONOUS.
  • Keep the batteries out of the reach of children and pets.
  • Discard your batteries carefully.
  • Never change batteries in front of children. This is dangerous knowledge.
  • Never put the batteries in your mouth for any reason. They are slippery and easy to swallow accidentally.
  • Always check your medications before swallowing; batteries have been mistaken for tablets.

*In the event a battery is accidentally swallowed, call the 24-hour National Button Battery Ingestion Hotline at 202-624-3333. Feel free to call collect.

Hearing Aid “No-Nos”

  • Do not allow your aid to get wet.
  • Never subject your aid to extreme temperatures.
  • Avoid dropping your aid.
  • Store the aid out of reach of youngsters and pets.
  • Remove the aid before applying hairspray.
  • Do not lubricate any part of your aid.
  • Never attempt to repair the aid yourself.
  • Refer all questions or service matters to us, and have your aid checked regularly.

How to Get a Quiet Table in a Restaurant

  • Do not sit near the kitchen or wait/bus station.
  • Avoid tables in or near a bar.
  • THINK SOFT – Select restaurants with plush environments: wall coverings, rugs, tablecloths, padded seats, drapes, etc.
  • Go where there is soft music or no music at all.
  • Go to restaurants with fewer tables.
  • Avoid popular eating times.

Communication Tips: Make it Easier on Yourself and Others

  • LISTENER: Move away from noisy areas or sources of noise (i.e., air conditioners, TV, radio, dishwasher, etc.)
  • LISTENER: Don’t stand in bright light; avoid glares on the speaker’s face.
  • LISTENER: Ask others to get your attention before they begin talking.
  • LISTENER: Face the speaker.
  • SPEAKER: Do not chew gum, smoke, or cover your mouth while talking. This makes visual cues inaccessible.
  • SPEAKER: Rephrase sentences or substitute words rather than repeating.
  • SPEAKER: Do not shout; speak clearly and at a normal voice level.
  • SPEAKER: Be patient.

Why wait? You don’t have to live with hearing loss.

Why wait? You don’t have to live with hearing loss.

Hearing Aid Troubleshooting

PROBLEM: My hearing aid is weak.
  • The battery may be low. Replace if necessary.
  • The wax filter may be partially clogged. Replace it.
  • If you have a volume control, make sure it is set loud enough.
  • If you wear an ear mold check the mold and tubing for wax, moisture, and cracks.
  • The microphone may be blocked. Consult your audiologist.
PROBLEM: My hearing aid is not working.
  • Check the battery:
    • The battery may be dead.  Replace if necessary.
    • The battery compartment is not closed all of the way.
    • The battery is in upside down. Make sure the + side is facing up.
    • A battery tester is a great way to check the status of your battery.  Do Not try more than one battery.
  • Replace the wax filter:
    • The wax filter may be clogged. Replace if necessary.
  • Check the programming button:
    • If you have a programming button, check to make sure you are not in the “Mute Program”.
  • Check the volume wheel:
    • If you have a volume wheel, make sure it is at the appropriate level.
PROBLEM: My hearing aid is “whistling” in my ear.
  • Make sure the hearing aid is properly inserted.
  • Check for wax in the filter or microphone that may be blocking the hearing aid. Wipe away any residue with a soft cloth.
  • Feedback or “whistling” may occur when you have a blockage of wax in the ear canal.
PROBLEM: My hearing aid hurts my ear.
  • Discomfort may be caused by a combination of different factors such as physical irritation/tubing that is too short.
  • Check to make sure the hearing aid is properly inserted. If the aid is in the incorrect position it may cause irritation.
  • Have your audiologist check for proper fit.
PROBLEM: My hearing aid goes off/on OR has a scratchy sound.
  • Check your battery contacts.
  • Check the aid for any debris, wax or cracks
  • Think about where you have been. Have you been in a humid environment? Perspiration may cause the hearing aid to be intermittent or scratchy. Place the aid in your Dry and Store jar overnight.
PROBLEM: My Battery is draining too quickly.
  • Check to make sure you are opening the battery door all of the way.
  • Do not forget to open the battery door whenever you are not wearing the hearing aid.


We offer a variety of service plans that include:

  • Multiple office visits

  • Free batteries

  • Free starter kits

  • Software updates

Why wait? You don’t have to live with hearing loss.

Why wait? You don’t have to live with hearing loss.